AI governance
Your team is probably already using AI in your comms. That could be for brainstorming, writing first drafts or summarising research.
You see a risk if your team is using AI without a framework. You need some guardrails that say when it’s appropriate to use AI, when AI output needs careful human review and by whom, and when AI shouldn’t be used at all. You need a tool-agnostic framework that’s built for your organisation, risk appetite and the way your team works.
Benefits
- Know exactly when AI is appropriate for your comms and when it isn’t
- Have a useful and purposeful framework your team will follow
- Understand how to stay ahead of a regulatory and technology landscape that keeps shifting
What it is
Building AI governance that fits your comms workflow:
- AI policy and framework development
- AI use audits and risk reviews
- Training and coaching for responsible AI use
Our process
Initial discovery session
We get clear on how your team is already using AI, where the risks sit and what good practice looks like for your sector. We also map out who needs a say, from legal, policy, leadership, comms and anyone using AI day to day.
Research
We review the AI tools your team already uses and audit your existing content workflows. Then we check them against current Australian guidance in your sector.
Engagement
We bring your team along through workshops, working sessions and plain language drafts. You'll always know what's happening and what's coming next. We listen and reflect what we hear at every stage.
Delivery
We deliver a policy and framework built for your organisation. We'll also show you exactly how to put it into practice.
Outcome
We show you what good AI governance looks like for your organisation and how to fit it into the way you work. You will have an AI policy and the framework it's built on.
What our clients say
Our other services
We work alongside you, using tools and our expertise – from doing user research, developing an information architecture to creating a governance framework – to articulate your content vision.
