Accessibility review

With the Australian Government’s Digital Service Standard (DSS) mandating that from 1 July 2025 all new and existing public-facing online services must meet Version 2.0 of the DSS, you might be wondering just how accessible your online service is.

And with the Disability Discrimination Act 1992 under review, in the future you’re likely to need to prove that your online service is accessible, rather than the burden of proof being on the person making a complaint against your agency’s website.

Are you ready?

We can review your website to help you understand just how accessible (or not!) it is. For a low fixed price, it takes just 4 weeks to review, synthesis and report on our findings.

Benefits

  • See how well your website is or isn’t conforming to accessibility standards
  • Develop a roadmap for required remediation work
  • Know how much budget you need for a full audit or ongoing accessibility governance

What it is

A fixed price expert review of your website for accessibility compliance in the following 4 areas:

  • content
  • UX design
  • technical implementation
  • graphic design.

Our process

1

Accessibility review

An expert in each of the 4 areas will review a selection of pages and files on your website to get an understanding of how accessible it is against the standards. Our graphic designer will also check the accessibility of your brand colours and fonts.

2

Research synthesis

We'll review our findings to identify the key accessibility compliance issues your online service is facing.

3

Accessibility report

We'll share our findings with you in a single report. As part of that report, we'll outline recommended next steps for improving accessibility to bring your online service up to standard.

What our clients say

Our other services

Content strategy

We work alongside you, using tools and our expertise – from doing user research, developing an information architecture to creating a governance framework – to articulate your content vision.

Writing and editing

We’re plain language experts. Our writers and editors can transform technical complexity, marketing fluff or bureaucratic waffle into clear and action-oriented content. Our content designers can help shape the story you want to tell in the digital space.

Training and coaching

We know content. For us, the best moments are when we get to share what we’ve learnt and build people up. From one-to-one or small group coaching to custom training, we can help build you and your team’s capacity.

TNC surge

Scale your content capacity instantly, without the commitment of hiring and training new team members. Get access to a team of content experts, on demand, to meet your content surges. Say yes to all those comms opps without breaking your team.

Accessibility

Get a complete picture of your digital accessibility. Our experts audit your content, UX, design and code to identify gaps and prioritise fixes. We deliver practical roadmaps with quick wins, governance frameworks and ongoing monitoring strategies.

Content and AI

AI has the potential to expand how we all think, create and solve complex problems – but only when used purposefully and in alignment with our values. We can help you shape an AI policy as part of your overall content strategy and governance.

Got a project in mind?