Creating a useful and purposeful intranet for the whole of the NT Government
True North Content designed an evidence-based content strategy and roadmap to improve the Northern Territory Government’s NTG Central intranet. Working closely with the Department of Corporate and Digital Development (DCDD) we guided the team through a discovery phase, conducting extensive research to deliver clear, measurable recommendations for ongoing improvement to the site. The challenge Having […]
Plain language overhaul for major regional council website
Toowoomba Regional Council (TRC) spans some 13,000 square kilometres, encompassing the city of Toowoomba, as well as small towns and villages, rural residential zones and farmland. Located about 125 km west of Brisbane, the region has a diverse economy and is a hub for Queensland agriculture and mining industries. When TRC needed to overhaul its […]
Department of Veterans Affairs
Taking commemoration online during a global pandemic
Australian Parliament House: intranet content strategy
RepsNet is the intranet for the Department of the House of Representatives (DHR) in Parliament House: a crucial business tool for staff supporting Parliamentarians.
Delivering engaging research reports
Through its research activities, the Australian Digital Health Agency (the Agency) provides a vital service by ensuring a healthier future for Australians through connected health care.
Financial services regulator* handbook content strategy, guidance and production
True North Content has a proven process for approaching complex content projects. It includes a combination of deep research, communication and real-time collaboration.
A strategic approach to intranet consolidation
We developed a content strategy for the NTG Department of Education and Training intranet redevelopment project.
ACT Education Directorate intranet content strategy and governance guide
We followed a human-centred research and design approach to understand and translate user and business needs into an executable roadmap.
How our Northstar Framework helped a comms team save $40,000
Study Canberra’s existing website was repurposing content directly from universities around Canberra.
Keeping Australian travellers safe through clear information
On this project, we completed more content than even our best-case projections, and came in on time and under budget.